The JSP helpdesk extension is a support ticket system for Joomla! platform. It provides a convenient Joomla ticket system where your registered and guest users are given easy accessibility. This professional helpdesk ticketing system comes with a high level of personalization, allowing for prompt and efficient support to all your clients.
Allow and configure different types of attachment to support tickets.
Access to predefined and custom categories of installed extensions.
With the ticket priority management feature, tickets can be prioritized according to high, medium, low, etc.
Get social media support.
Notification of tickets is made available to the admin, moderator and users as well.
Monthly ticket status graph based on categories.
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